Victoria: First Australian State To Implement National Consumer Protection Framework

Victoria: First Australian State To Implement National Consumer Protection Framework

Making changes to its existing laws and adopting new policies on gambling, Victoria, has become the first Australian state to implement the National Consumer Protection Framework.

The national framework was first created in December 2018. The governments of six Australian states, New South Wales, Queensland, South Australia, Tasmania, Victoria, and Western Australia had agreed to create and adopt common gambling policies to ensure better standards of consumer protection in the Aussie gambling industry.

The framework also got the approval of the Department for Social Services. The aim of the new framework was to improve the standards of gambling in the country in terms of reducing gambling-related harms and minimizing gambling addiction.
Victoria has announced to adopt these ten provisions of the national framework starting next week:

– Prohibiting all lines of credit funding for online wagering/gambling
– Barring payday lending functions for betting consumers
-Developing unified ID-verification standards and processes
– Applying restrictions on inducements – vouchers, refer-a-friend schemes, and bonuses
– Enforcing a ‘voluntary opt-out’ player commitment scheme
– Establishing standards and requirements for consistent messaging on online gambling marketing
– Monitoring online gambling operator staff training
– Putting forward requirements on data gathering of player transactions and activities
– Supervising correct operator ‘Account Closure’ procedures
– Establishing and operating Australia’s ‘National Self Exclusion Register’

Talking about the new development, Victoria Gaming Minister Marlene Kairouz, said: “These Australian-first changes are about tightening the rules for online betting operators and empowering consumers to make better choices – and I encourage other states and territories to follow our lead.”

“Victoria is the first state to sign up to the national framework because it offers greater protection to people who gamble online and gives them practical steps to better manage their gambling,” he added.

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