Kenya: Mobile Network Operator Safaricom IN Trouble Over Alleged Data Breach of Gambling Customers

Kenya: Mobile Network Operator Safaricom IN Trouble Over Alleged Data Breach of Gambling Customers

Kenya’s largest mobile network operator, Safaricom, is in trouble over an alleged data breach of gambling customers. The mobile operator has been dragged to court for breaching the data privacy of about 11.5 million customers.

The company has already been facing the Kenya Revenue Authority (KRA) which is claiming an $84 million in a gambling tax dispute.

Reports in the local media emerged that the mobile operator had been leaking the data of its customers who were involved in gambling. Petitioner, Benedict Kabugi, in his lawsuit filed with the High Court, alleges that Safaricom leaked data of several of its customers who had previously used their mobile numbers to place bets with gambling operators in the country.

The lawsuit claims that the company leaked personal details of the users including, their full names, ID and/or passport numbers, phone numbers, age, gender, and total amounts placed as bets with gambling operators.

The lawsuit seeks compensation for customers to the tune of $100,000 or each affected customer.

While the legal experts opine that it is unlikely that the court would allow such high compensation but it is possible that the mobile operator is slapped with a fine and is asked to pay some compensation to affected customers.

Earlier, Kenya High Court suspended a new regulation which called for banning gambling adverts in the country.

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