MGM China has denied the use of any kind of facial recognition technology at its Macau casinos. MGM owns and operates two casinos in the Chinese territory – MGM Macau and MGM Cotai.
The gambling operator also said that they are not using facial recognition technology even in their surveillance systems. CEO and Chief Executive Officer of MGM China, Grant Bowie confirmed and said that they are not installing such technology as it involves tough data privacy issues.
Bowie was speaking to the press at the official opening ceremony of the MGM International Lion Dance Championship. He said that their company is confident with its current monitoring systems.
Bowie also said that if the need be and if they install facial recognition technology they would make sure that they comply with all government guidelines for that matter.
Earlier in June this year, a Bloomberg report revealed that the gambling establishments operating in the Chinese territory of Macau have been using artificial intelligence and facial recognition techniques to predict which players are willing to take more risks and are more likely to lose.
With the use of Artificial Intelligence and advanced algorithms, the casino operators study the ‘appetite for risk’ of each customer. As such, this helps the casinos generate more revenue as when more is wagered, the house wins more, the report claimed.
However, refuting the allegations, Macau’s Gaming Inspection and Coordination Bureau (DICJ) said that the use of AI-based facial recognition technology at casinos is limited to security purposes only.
Recently, Paulo Martins Chan, the director of the Gaming Inspection and Coordination Bureau (DICJ), Macau’s gambling industry watchdog, has confirmed that there are casinos in the Chinese territory that are testing facial recognition systems.
Following the outcry over misuse of such technology, Macau’s gambling watchdog has reportedly restricted the use of artificial intelligence technologies that the casinos were banking on to identify gamblers who were likely to be more willing to accept losses.