Swedish consumer agency, Konsumentombudsmannen, KO, has said that they would sue Aspire Global subsidiary AG Communications and its Karamba online casino for violating the Bonus offer regulations according to the existing gambling laws.
The consumer agency said that the online casino’s bonus offer “forces” players to wager larger sums of money in order to retrieve the bonuses and free spins offered.
In particular, the consumer agency finds a Karamba advert which promises gamblers a SEK2,000 bonus and 100 free spins if they wager 35 times the promised bonus in a 21-day period. Moreover, the gamblers are given only a 24-window to use the 100 free spins.
The consumer agency said that it would take the gambling operator to court as the gambling advert in question had the restrictions and terms relating to the bonus offer in small print and there was no explicit and evident information available for the gamblers.
Moreover, the ad also did not feature a warning for minors. Also, there was no warning message about the addictive nature of gambling and it did not bear information about support services for problem gamblers.
Earlier this year in April, the Swedish gambling authority slapped a fine of SEK 3 Million (the US $321,000) on Aspire Global’s Subsidiary AG Communication which also operates the Karamba casino.
The gambling operator was found to have failed to comply with Sweden’s self-exclusion regulations which makes gambling operators responsible for failing to stop problem gamblers from participating in gambling activities.