While the UK gambling and betting operators face criticisms for not doing enough to tackle the issue of problem gambling, the country’s National Lottery operator Camelot UK has been recognized for its efforts to promote responsible gambling.
The lottery operator was awarded Advanced Level 2 of GamCare’s Safer Gambling Standard for its online and retail operations. Camelot UK also became one of the first online gaming operators to have achieved this award.
GamCare awards Safer Gambling Standard to operators as its social responsibility quality standard for licensed gambling operators. The award is specifically for operators who have upped their efforts towards promoting responsible gambling and better implementation of safe gambling practices.
Commenting on the award given to Camelot, its Head of Corporate Responsibility, Alison Gardner, said: “Camelot has developed tools and programs to promote healthy play to all our players, as we continue to make The National Lottery the safest environment to play.
“Achieving Advanced Level 2 of the GamCare Safer Gambling Standard endorses our work in this area, and is an important part of our overall strategy, as we continue to improve how we support our players, encourage healthy play and prevent underage play.”
The award came following the UK Gambling charity GamCare’s three-month accreditation process. The process involved a comprehensive review of Camelot’s policies to ensure responsible gambling. The gambling charity also reviewed the gambling operator’s website and it also visited the Lottery retailers.
Explaining why they chose Camelot, Gamble Aware said that Camelot had their responsible gambling efforts in place and that it is ‘well integrated into Camelot’s culture.’
Lottery operator Camelot has a series of measures to tackle the issue of problem gambling and it has recently upped its game in promoting responsible gambling. Camelot has banned payments through credit cards on its platform along with wallet load limits, daily Instant Win Game play limit, self-exclusion options, default weekly spending limits and the ability to reduce limits instantly and more.
Struggling With Funding
Earlier in October, GmableAware said that though they have better funding in 2019 so far, it is still not enough.