UK – A number of UK bookmakers have today issued guidance on safer gambling measures at a time where the Covid-19 pandemic in Britain shows no signs of slowing down as reports suggest the nation is yet to hit its peak.
The guidance comes after a number of regulators and authorities for the gaming and betting industry, including the Malta Gaming Authority, showed concerns that operators may be using the global crisis, which has resulted in lock down of British citizens, to profit by advertising other markets and products that would have otherwise had little or no interest.
In addition, the bookmakers’ warning material has been issued after a number of headlines in the UK relating to Covid-19, including Prime Minister Boris Johnson being admitted to intensive care for treatment and a pregnant nurse went viral after begging citizens to stay at home during the fight against Covid-19.
The guidance, issued by leading sportsbook companies such as William Hill, a bookmaker based in London and listed on the London Stock Exchange, reminds customers about a number of tools and controls that are available to assist with safer gambling activity.
The firm stated that although guidance is important, it is the responsibility of punters to understand and exercise control at these unprecedented times:
“Individual personal responsibility plays a large part in using the tools we offer, and if you’re worried you may intentionally avoid them we urge you to please seek advice from a specialist gambling charity.”
According to reports, responsible bookmakers have integrated and highlighted a number of gambling controls to recognise and tackle problem gambling and to protect vulnerable customers. These controls include: self exclusion, session timing, deposit limits, time out and product blocking.
For concerned parents that fear that their child or children may fall victim to problem gambling during the Covid-19 pandemic, bookmakers are also including details of parental controls that are available that can be used ‘to monitor or restrict the use of their computer’s access to the Internet’, including Net Nanny and CYBERsitter along with dedicated software, which can block individual computers from accessing gambling internet sites such as Gamblock and Betfilter.