The Gambling Commission has today extended the deadline on the consultation and call for evidence on remote customer interaction.
Launched on 3rd November, the Commission-led consultation is calling for views and feedback from consumers, people with lived experience, industry and other stakeholders on stronger requirements on online operators to identify consumers who may be at risk of gambling harm, and the preventative actions they should take.
This includes improved affordability checks and actions for vulnerable consumers.
With high engagement since the consultation opened last month, the Commission has extended the call for evidence deadline by four weeks to Tuesday 9th February.
This extension will allow more time for detailed feedback and the strongest evidence base possible from consumers and other stakeholders.
The consultation link can be found below:
Why is the consultation taking place?
‘We are consulting because we have compelling evidence that the current thresholds for action determined by operators are too high, and are not effective at identifying and preventing harm to consumers, including people in some of the most vulnerable circumstances.’