Despite strict age-related regulations for gambling and lottery services in the region, British Columbia lottery retailers seldom ask for IDs before selling tickets to even those who appear to and are below the legal age, reports the Vancouver Sun.
In the past three years, the British Columbia Lottery Corporation has warned several lottery retailers for not seeking IDs from perceivably underage customers.
As mystery shoppers have revealed that the lottery retailers are very lax in asking for IDs, the lottery commission has already brought in new regulations which have come into effect since April 1, and now there are financial penalties for infractions.
According to a report from the Vancouver Sun, “in the fiscal year 2017-18, 1,040 mystery shops found 636, or 61 percent, of retailers, failed to ask for ID. And in the 2018-19 fiscal year, 701 mystery shops caught 451, or 56 percent, of retailers who failed to ask, for a three-year total of 1,659 retailers.”
In a statement to the press the BCLC said: “BCLC takes these matters very seriously, which is why BCLC has changed its compensation structure for lottery retailers wherein a portion of every retailer’s sales bonus is conditional on passing a BCLC ID25 mystery shop,” said the BCLC statement.
“We believe that this measure, in addition to increased retailer communication and education, will result in improved ID25 mystery shop results in the years to come.”