Golden Reels Casino Review

Golden Reels Casino Review

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Welcome Bonus: 100% 1st Deposit Bonus Up To $/€2000 + 200FS

Review breakdown
  • Bonuses & Promotions
  • Speed Of Withdrawals
  • Software & Games
  • Security & Regulation
5

Summary

Based solely on game content and site navigation, Golden Reels online casino looks like a property worth investigating. However, there are some reasons to check it out as they have a lot of deposit bonuses and free spins.

Also with a good amount of deposit and withdrawal methods including Cryptocurrency via depositing with Bitcoin is very useful in our times.

Finally, there isn’t a whole lot of customer review information out there yet. Again, this could be because Golden Reels is relatively new. That really sums it up. As a new casino, you might be taking a chance here. However, the casino does have license agreements with some well-known game developers. Perhaps some of the concern is tempered by that fact.


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General Overview


Golden Reels Casino General Overview

It’s time to get your game on at the Curacao-based Golden Reels casino and sports betting site. Everything you expect from a modern online casino is available here. In fact, you might even find a few things that other casino websites don’t offer.

The first thing you’ll notice about Golden Reels is its rather simplistic user interface. Don’t take this as a negative. A website doesn’t have to be overly complex or graphically intense to be pleasing. Sometimes simplicity is just what you want. In the gaming world, simple websites tend to be easier to navigate. You get where you’re going a lot more quickly.

In terms of theme, it is very Caribbean. The graphics rely heavily on bright colors and cartoon-style images reminiscent of what you would find in typical Caribbean artwork. Moreover, the style of the artwork lends itself well to fast page load times. Your computer or mobile device isn’t bogged down by huge image files.

The top of the page is built around a slide bar that hits you with different game opportunities and an invitation to sign up for an account. It is a bit cheesy, but it’s also effective. Golden Reels gets right to the point.

The rest of the homepage offers quick links to get you to the games. If there is any criticism of the site and its layout, it is the fact that some information is very difficult to find. For example, you won’t learn any details about banking options without signing up. The best you can do is scroll to the bottom of the page to see icons representing various banking possibilities.

You also have to go digging to find licensing information, privacy and security information, and so forth. Golden Reels really could have done a better job in this one respect.

Visit Golden Reels

Bonuses And Promotions


Golden Reels Casino Bonuses And Promotions

Another area that could use improvement is the bonus and promotion information. Rather than displaying obvious links on the homepage, you have to click on the site menu and choose either ‘My Gifts’ or ‘Playson Promotions’. The former is where you’ll find deposit bonuses.

At the time of this writing there were five such bonuses. The First Deposit bonus gives you three options:

100% up to $/€2,000
150% up to $/€300
200% up to $/€50

The remaining bonuses are:

Second deposit – 100% up to $/€300
Third deposit – 50% up to $/€400
Fourth deposit – 50% up to $/€500
Fifth Deposit – 25% up to $/€750

All five bonuses are complimented by 200 free spins daily, for ten days following a deposit of at least $/€20. Four of the five deposit bonuses have a 25x wagering requirement. They differ from one bonus to the next, so check the site for details before you claim any of them.

As for the Playson Promotions, they are short-term promotions that rotate in and out on a regular basis. It’s not possible to list them here due to their short-term nature. However, one on offer at the time of this review was a $/€40,000 promotion.

The promotion was actually a tournament dedicated to a small number of games Playson slots. Players placed their bets and spun the reels during the month-long tournament. For every $/€1 won a player earned 10 points. The player who finished with the most points won $/€6,000. The promotion awarded 200 winners with the minimum prize of $/€80.

Between deposit bonuses and tournaments, Golden Reels casino gives at least some incentive to sign up. However, we have seen better promotions on other casino sites. Golden Reels promotions seem a bit reserved by comparison.

Casino Games Offered


Golden Reels Casino Games Offered

Let’s move on to the actual games at Golden Reels. Slots are the place to start. As you might expect, this is the casino’s strongest category. There are hundreds of video slots to choose from. You’ll recognize names like Aztec Gold, Gaelic Gold, Legend of Cleopatra, Basic Instinct, 24, and Cash Camel.

You’ll be happy to know that you can play each of the video slots in practice mode. Just hover over the thumbnail of the game that interests you and click the ‘Practice’ button. You will play for free with a virtual pot of $/€1,000.

Next up are the table games. Golden Reels offers 15 versions of blackjack and 13 versions of roulette. You’ll also find dream catcher, high-low, baccarat, dragon tiger, and three-card poker. Speaking of poker, Poker Pursuit is the only video poker game here. Perhaps they will be adding more in the future.

Finally, Golden Reels has joined the live dealer game revolution. Live dealer games combine the best of the land-based casino experience with online gambling concepts. You can play blackjack, roulette, baccarat, hold ’em poker, Caribbean stud poker, and more. Live games are licensed from Evolution Gaming.

Gaming Providers

An online casino is only as good as its games, right?, It’s important to know from whom your online casinos source their titles. Golden Reels currently has licensing arrangements with no fewer than 10 game developers. Perhaps the most well-known among the bunch is Evolution Gaming. Others include:

Golden Reels appears to be pushing Playson pretty heavily by way of their monthly promotions. It’s not clear whether this changes from one month to the next. It could be that Playson gets pushed one month and another developer gets pushed the next month. The only way to know for sure is to visit the site regularly.

One last thing to mention is Golden Reel’s sports book. On the top of each page on the site is a ‘Sports’ link that redirects your browser to a separate section of the site. The number of sports you can wager is impressive.

Wager on football (soccer), tennis, basketball, American football, hockey, baseball, handball, volleyball, beach volleyball, badminton, rugby, snooker, darts, and a whole lot more. And no, it doesn’t stop there. You can also bet on virtual sports. There is virtual basketball, football (soccer), horse racing, and several other options.

Biggest Winners

We can’t really comment on the biggest wins at Golden Reels because the information isn’t available on their website. Along the bottom of the site there is a scrolling news ticker displaying the achievements of current players, but that’s about it. Unfortunately, this is another area in which Golden Reels could do better.

Tournaments


Golden Reels Casino Tournaments

If tournament play is your thing, Golden Reels excels here. At the time of this writing, the casino was offering three different kinds of tournaments. The Superheroes Tournament was dedicated to six different video slots with a total prize pool of $/€100.

The Wild Animals Tournament with a variable progressive prize pool of around $/€500.

Next up is the Multi-Sport Tournament. You’re not betting on video slots here, you’re betting on live and virtual sports. Place your bets and win points according to the outcomes. First prize for this tournament is $/€150. There are lesser prizes as well.

Last but not least is the Weekly Tournament. This is another slots-based tournament that rotates every week. At the time of this writing, there were 23 slots eligible for weekly tournament play. Once again, you earn points by winning cash on a qualifying video slot. The more cash you win, the more points you earn. Prizes are based on a percentage of the total prize pool for any given tournament. First prize is 20%. Prices go down from there with up to 20 winners per tournament.

Deposit And Withdrawal Methods

Banking options at Golden Reels are not as extensive as we’d like to see. For starters, the casino accepts branded debit cards and major credit cards including Visa, MasterCard, American Express, and Discover. Japanese players can use their JCB cards as well.

If you don’t have a credit or branded debit card, the Neosurf payment system is another option. Note that Golden Reels does not accept any direct cash deposits; they do accept wire transfers from your bank and paper checks. Other review sites indicate that they accept cryptocurrencies including Bitcoin, Litecoin, Ethereum, and Ripple (XRP). However, we were unable to verify that because its geo targeted.

Credit and debit card deposits have a minimum requirement of $/€5 with the exception of Discover, which has a $/€10 minimum. All credit cards have a maximum deposit limit as well. That limit is $/€2,500 for JCB, Visa and MasterCard; $/€500 for American Express and Discover.

The terms and conditions found on the Golden Reels website explicitly state that they are not allowed to process withdrawals using credit cards. So even if you deposit with a credit card, you must receive withdrawn money through some other payment method. That means debit card, bank transfer, Bitcoin, altcoins or Neosurf.

As for withdrawal limits, the cap is set at $/€100,000. No more than two free withdrawals are allowed per day. Any in excess of two are assessed a 10% withdrawal fee. There are no time limits for requesting withdrawals, but certain conditions have to be met.

For example, all deposits made to your account have to be confirmed before you can withdraw. Any withdrawals in excess of $/€1,000 require the casino to carry out KYC procedures that may include a request for you to send documents proving your identity.

Restricted Countries

Unless otherwise specified, Golden Reels is restricted in the following countries: United States, Spain, Italy, Sweden, France, United Kingdom, Denmark, Portugal, Hungary, Taiwan, Hong Kong, Macau, Czech Republic, Latvia, Slovakia, Belgium, Netherlands. Note that this list may change at any time.

Supported Languages

At this time, Golden Reels seems to support only English. In terms of currencies, they support Euro, U.S. dollars, Australian dollars, New Zealand dollars, and Indian rupees.

How to Open an Account

To open account, just click any one of the ‘Sign up Now’ links on the website. You will be presented with a short online form that asks for your name, date of birth, phone number, and email. You’ll also have to choose a password and your preferred currency. You can complete the form in mere minutes. Signing up will get you an immediate 100% match on your first deposit as well as one free bet to place on your favorite sport.

You may be asked to verify your identity if the casino has any reason to suspect your information is not accurate. As stated above, you will have to provide identity documentation if you hope to withdraw anything more than $/€1,000.

VIP Program

Golden Reel’s Terms & Conditions mentions a VIP program that awards players with comp points according to the bets they place. We did not find mention of this program anywhere else on the site. The fact that it’s mentioned in the terms and conditions doesn’t necessarily guarantee that the program is active at any given time.

The program is divided into six different levels ranging from zero points all the way up to 25,000 points. The program apparently pays cashback bonuses to VIP members. How you would sign up for this program is not clear. It could be that no sign-up is required. The casino might automatically enroll every new player and pay out bonuses when due.

Depending on the number of Comp Points accumulated during a game, you will be awarded with a specific status:

  • Novice (the required number of Comp Points is from 0 to 10);
  • Regular (the required number of Comp Points is from 10 to 50);
  • VIP (the required number of Comp Points is from 50 to 500);
  • VIP GOLD (the required number of Comp Points is from 500 to 5000);
  • VIP PLATINUM (the required number of Comp Points is from 5000 to 25000);
  • Dark Knight (the required number of Comp Points starts from 25000).

Though, it doesn’t really say what VIP status benefits the end user you get plenty of bonuses to match your deposits and maybe get some free spins.

Customer Support

Customer support is limited to email and live chat. The live chat is available 24 hours per day, but it is only available in English. Non-English speaking customers will have to settle for email, which may or may not be responded to immediately.

Affiliate Program


Golden Reels Casino Affiliate Program

Golden Reels does offer an affiliate program but only for traffic coming from Australia and New Zealand. The program is very new and, as such, lacking for detail. The Golden Reels website offers a single page of affiliate information, a page that mentions “high profits, flexible commissions and solutions.”

A separate, off-site page for affiliates suggests that partners can receive up to 45% of deposited amounts when their referrals produce 100 or more new depositors. Commission is 25% for the first 15 depositors. It goes up from there.

Security And Regulations

Golden Reels claims to use the latest SSL technology to encrypt data and protect players. Their games and transactions have been allegedly tested and verified by eCOGRA, though the telltale logo does not appear on their website. Golden Reels also says that they comply with the General Data Protection Regulation in terms of personal data use.

Established

There seems to be a lot of critical information missing from the Golden Reels website. This could be because the casino is relatively new. It was just established in 2019.

License

Golden Reels is licensed in Curacao under the name Golden Reels B.V. Their Company Registration Number is 150467; their Master Gaming License is #5536/JAZ.

Conclusion

Based solely on game content and site navigation, Golden Reels online casino looks like a property worth investigating. However, there are some reasons to check it out as they have a lot of deposit bonuses and free spins.

Also with a good amount of deposit and withdrawal methods including Cryptocurrency via depositing with Bitcoin is very useful in our times.

Finally, there isn’t a whole lot of customer review information out there yet. Again, this could be because Golden Reels is relatively new. That really sums it up. As a new casino, you might be taking a chance here. However, the casino does have license agreements with some well-known game developers. Perhaps some of the concern is tempered by that fact.

Visit Golden Reels

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